Shipping and payments
Shipping and payments
Available shipping and payment options, estimated delivery time and exact shipping cost will be displayed during checkout and vary by destination country and specific order.
Shipping options
We use GLS, Zasilkovna (Packeta), Fedex and other delivery carriers for home delivery and pickup points delivery inside/outside the EU, but also offer self-pickup from our showroom in Prague 4 - Nusle.
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Free shipping for orders within the Czech Republic over 165 EUR (4000 CZK) or using self-pickup option.
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Pickup Points delivery within the Czech Republic and Slovakia starts from 1.95 EUR (49 CZK).
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Home delivery within the EU starts from 3.9 EUR (99 CZK).
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Home delivery to Switzerland, Norway or Ukraine starts from 29 EUR.
Orders are usually dispatched at the same or next working day and delivered within 1–4 working days depending on the destination country. Once your order has been shipped, you will receive an information email with a link for online tracking of the delivery status.
National holidays in the Czech Republic or destination country may affect delivery times.
Payment options
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Online by card, Apple Pay, Google Pay – free
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By card or cash upon self-pickup – free
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Cash on delivery (only the Czech Republic and Slovakia) – 1 EUR (25 CZK)
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PayPal – fee from 5 to 100 EUR, depending on the order value
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By bank transfer – free
When paying by bank transfer, we only send the goods after the entire amount has been credited to our account. Please include the order number as a variable symbol to help us identify your payment quicker and save time.
According to the Sales Registration Act, the seller is obliged to issue a receipt to the buyer and register the received sales online with the tax administrator; in case of a technical failure, within 48 hours at the latest.
Partizan Arsenal showroom
Křesomyslova 384/17A (entrance from Sekaninova Street)
14000 Prague 4, Nusle
Opening hours: Monday – Friday, 9:00–18:00
Phone: +420 776 345 933
Email: sales@partizanarsenal.cz